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Innovative transformation of ticketing system for METRONET

The WA Government is investing $33.8 million as part of the 2017-18 State Budget to modernise SmartRider, Transperth’s cashless ticketing system.

Image: EurovisionNim (Own work) [CC BY-SA 4.0], via Wikimedia Commons
A new system will be introduced to cater for future patronage growth expected as part of METRONET and to accommodate advances in technology.

All SmartRider readers across the network will be replaced during the system overhaul, as well as upgrading back-end technology.

More sophisticated card encryption technologies will be developed, while flexible payment options such as smartphone or debit or credit card tag-on capabilities are being investigated.

The contactless card and mobile phone pay-as-you-go system could be similar to the system that has been successfully implemented by Transport for London.

SmartRider was introduced a decade ago under the previous Labor government and is widely recognised as the best cashless ticketing system in the country.

The upgraded system is expected to be ready by 2021 – in time for the completion of the METRONET rail extension to Yanchep and Thornlie to Cockburn line.

Source: Government of Western Australia.